647-725-7760

Chris Ferguson

Managing Disruption with Service Design

Chris Ferguson

Managing Disruption with Service Design

Biography

Chris Ferguson is a service and experience design strategist. He leads multidisciplinary teams in strategy and design projects with some of the largest and most innovative organizations in Canada, the US, and Europe. Chris specializes in leading projects that connect human insight with value generating experience, and his practical knowledge of delivering projects within multi-national organizations grounds innovation in the realities of implementation. Chris is the founder and CEO of Bridgeable, a leading service design firm based in Toronto and the founder of the Canadian chapter of the Service Design Network.