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Zayna Khayat, Ph.D.

Health Futurist & Systems Thinking
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A powerful and dynamic speaker, communicator and strategist, Zayna is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto where she instructs a course in healthcare innovation in the health MBA program. Zayna is a Growth Advisor at Teladoc Health in Canada.
Zayna previously led the Futures team with national home healthcare and aging social enterprise, SE Health, as their Future Strategist. Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District, a health innovation hub in Toronto, Canada. In 2017 she was seconded to the REshape Innovation Centre at Radboud University Medical Centre in the Netherlands.
Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). She currently resides in Toronto with her husband and three children and is proficient in French and Arabic languages (and a bit of Dutch!).

Keynote: The Future of Health(care)

In this rapid-fire, engaging talk Zayna explores the overall shift in healthcare in an era of digitization, democratization and severe fiscal constraint.

Healthcare has traditionally been resistant to change, it has had one business model, and rapidly advancing technologies present a challenge for the industry. Statements such as ‘medicine will advance more in the next 10 years than it did in the past 100’ is frightening, as the industry does not have the mindsets, toolsets and infrastructure to adapt at this scale.

There is a power shift occurring – from the healthcare provider to ‘people-powered health care.’ In this ‘patient revolution’, patients are taking matters into their own hands, now that they have more information as well as the means of production. Employers are also starting to become healthcare organizations, rather than waiting for or trying to fix the current healthcare system.

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